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Hear What Our Clients Have To Say...

At our company we value customer service more than anything. We aim to make all our projects a white glove experience for our clients. Don’t take our word for it; below we’ve highlighted some of their feedback so you can hear it straight from them.
Dear Josh: Many thanks for your help, efficiency, and courtesies. A pleasure to work with you! The apartment is now filled with music (mostly via Spotify) and the controls you set up for us via IPAD, Iphone and computer work effortlessly (and I do mean that).

Next: TV and we look forward to once again using your talents.

- David
System has been working great. Much better coverage, so we can use in all parts of the apartment, with no signal loss. I have tested speed several times, and am getting 50+mb consistently.

I would def recommend the TW signal upgrade, and better router hardware!

- Rich
Dear Josh, Enclosed is our check and our thanks to you and your team for a job well done! The TV looks great, and your wise solutions to our telephone and buzzer problems were most appreciated.

I’d be pleased to recommend you to anyone!

- Susan
Hey Josh - Just wanted to let you know that Erin and Chris LOVE you. I wanted to say thank you for being so reliable. I know I can always count on the fact that the customer will be happy if I send them your way and that is HUGE. You guys are so professional, efficient and knowledgeable. Thanks for being so Awesome!

- Helaina
Dear Josh,

Thanks again for helping us design and install the new music system, internet network and home theater in our home. Everyone loves it and it's so simple to use. Your flexibility in design and quoting, the team's ability and willingness to adapt to our unique site conditions, and your dedication to making it all work flawlessly was truly impressive.

We look forward to working with you again.

- Marc
Hi Josh – I recently put together a photo collage of before and after pictures of the Gardner Office project for our portfolio, and I thought you would enjoy seeing your handiwork featured in the photos. The TV and hi-tech setup made all the difference in being able to deliver a great result. The Gardners of course are thrilled, and have now labeled the room “The Sony Suite”.

Josh, it was such a pleasure to work with you and your team, Joe + Mike, on this project. Barbara and I sincerely hope that we have an opportunity to work together with you again sometime soon.

- Nancy
Have used Josh Rich and Rich AV for several years now in a relatively complex residential platform. Excellent technical knowledge and client service, and super responsive to questions or problems that arise. The entire team is uniformly skilled. Josh is a very fair businessperson, charges fees reasonably, and have yet to see him push "products" on us. Highly recommend the company for residential electronics work, and especially for more complicated home systems.

- Larry
Josh & Team did a perfect job for us! They were efficient and handled the array of different tasks flawlessly. Most importantly, Josh was incredibly responsive. He fielded my calls and e-mails at all hours of the day and promptly responded. Also, the initial quote that Josh provided was very accurate. Highly recommend and will continue to use going forward.

- Grant
Wanted to let you know that your whole team was fantastic. Brian too was impressed at their professionalism. They arrived on time, got the job done effectively and quickly, were clean and respectful. Thanks!

- Golnar
Always quality service. Been with Rich AV for many years, they are always my first call for both home and business AV installations.

- Evan
My Wifi network in my home was in terrible shape. Could not get a strong signal through out the house. After explaining my situation with Josh, he immedialy came up with the perfect solution. I highly recommend Rich AV Design

- Vincent
Kudos to Josh Rich, who responded so quickly and helped diagnose and solve a technical glitch on a system he installed several years ago. He is very knowledgeable and always provides excellent customer service. I highly recommend him!

- Arline
Excellent team all around that provides high quality work.

- Mike
Good. Product, smart advice, quick and net install team. Thanks.

- Certils
Best customer service experience I had in a long time.

At the start of our home renovation project Josh Rich personally advised us on our home lighting needs and provided various solutions to choose from. We decided to go with the Lutron whole home lighting solution.

The delivery of the hardware was fast and uncomplicated and arrived right on time for installation by our electrician.

During the entire process Josh kept in touch with us and our electrician to answer all questions and to give additional advice.

To finalize the installation process Josh personally programmed the wireless system and customized the settings in our house offering to repeat the process if we change our lighting preferences over the upcoming weeks.

I highly recommend Rich AV Design for all your smart home automation technology needs based on the very friendly service, customer support, and the great price. I have several other home automation ideas and will definitely reach out to Josh in the future.

- Andreas
We've worked with Josh, Jim and the team for many years and in several different homes. They do an outstanding job of providing the best technology while making it easy to use.

They are extraordinarily responsive when inevitably from time-to-time new technologies or occasional support issues arise. They are unfailingly polite, helpful and conscientious and recognize that, for many of us, technology can be quite challenging. They make it all work very smoothly.

I cannot more strongly recommend RichAVDesign for any and all home solutions.

- Jeff K.

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